If you have any issues or problems, please contact orders@crayola.com or call 1-844-427-2965
Each color pack contains 16 crayons. The Color Packs contain 2 rows of 8 unique colors. Solid color packs contain 16 of a single color.
To select a color, click on the color options on the right to add it to your box. You can choose up to 4 colors for the 64 count box and 6 colors for the Art Case. You may also select the same color more than once by clicking on the color option again.
To remove a color selection, simply click the "x" next to the circle swatch under the My Colors area at the top of the page.
Please Note: 8 count packs are not available for color selection at this time.
You can select from a variety of themes for your product. Themes are organized into groups. (Birthday, Firsts, etc.) To select a theme, click on the theme image in the right menu. The theme will appear on the box for you to see how it will look. To change the theme, simply select another theme on the right.
You can expand the theme groups by clicking on the purple bar for the group you would like to see.
Once you have selected a theme, click the "Next Step" button in the bottom right-hand corner.
If your chosen theme has text, click the "Add Name Here" text and enter your message. Please Note: There is a 24 character limit, including spaces.
To change your font, simply select the font from the font drop down. To change the font color, click the color swatch and choose from one of the pre-selected color options. Each theme is pre-configured to allow certain color options.
To finish, click the pink checkmark.
To add a photo, click the "Upload" button. You can select from your Instagram account or upload from your computer or mobile device.
Please note: Low resolution images may appear grainy so please select high quality images for the best result.
You can scale and position your image by using the gray handles that will appear after you upload the photo.
Once you are happy with how it looks, click the pink checkmark. At this point, you may edit your text or photo if you wish by clicking the "Edit Text" or "Edit Photo" button near the bottom of the screen.
To finish, click the "Next Step" button in the lower right-hand corner of the screen.